Two policies in one place. Refunds and Returns covers anything bought on the website. Website Terms of Use covers using the site itself. Coaching memberships are covered separately in the Coaching Terms of Service.
Refund and Returns Policy
Effective September 3, 2026.
What this covers
The digital training guides and the guide bundle sold at barbells-and-bows.com. It does not cover one-to-one coaching, consultations, or coaching memberships — those are in the Coaching Terms of Service, which has its own cancellation and refund terms.
The main rule
Digital guides are non-refundable once you download them. Once a PDF is on your device we cannot take it back. This is standard for digital products and we would rather say it plainly than bury it.
Two things soften that:
If you have not downloaded it yet, email us within 14 days of purchase and we will cancel the order and refund you in full. No reason needed.
If you have downloaded it and it is genuinely not what you expected, email us anyway. We read every message and we would rather sort something out than have you feel cheated. We cannot promise a refund in that situation, but we will always reply.
The guide bundle
The bundle is three guides delivered as one merged PDF, so it follows exactly the same rule as a single guide: full refund within 14 days if you have not downloaded it, and we will always read your message if you have.
When we will always refund you
These are not discretionary.
- The file is corrupt, will not open, or will not download. Tell us first — usually we can send a fresh copy faster than a refund. If we cannot get you a working file within 5 business days, full refund.
- You received the wrong product. We send the right one immediately. If you do not want it, full refund. Nothing to send back.
- You were charged twice for the same thing. We refund the duplicate straight away.
- You were charged and never received access. Full refund, or we deliver — your choice.
- The charge was not authorised by you. Contact us and your bank. We refund and cooperate fully.
How to request
Email parisnoir@barbells-and-bows.com with "Refund request" in the subject, and include the email you used at checkout, your order number, what you bought, and what went wrong.
The "not downloaded" window must be used within that window. A corrupt file, wrong product or duplicate charge can be raised any time within 60 days of purchase.
How quickly we respond
- We acknowledge every request within 3 business days.
- We give a decision within 10 business days of having what we need.
- If we say no, we tell you why in plain terms.
If you have not heard from us in 3 business days, something went wrong with email — please call (480) 463-4298.
How refunds are issued
Refunds go back through Stripe to the original payment method — we cannot send one to a different card, a bank account, or by check. We issue on our end within 3 business days of approving. Your bank then takes its own time, usually 5 to 10 business days. Sales tax is refunded with the purchase. No restocking or processing fee. If you used a discount code, you are refunded what you actually paid.
Please talk to us before a chargeback
We can almost always fix it faster than your bank can, and a chargeback locks the funds for weeks for both of us. If you have already filed one, tell us — we will work with you rather than fight it.
Access after a refund
If we refund a guide or the bundle, the download links stop working, and you agree to delete any copies you downloaded.
Website Terms of Use
Effective September 3, 2026.
1. Agreeing to these terms
By using barbells-and-bows.com or buying anything on it, you agree to these terms. If you do not agree, please do not use the site. These terms are between you and Barbells and Bows LLC, an Arizona limited liability company. You must be 18 or older to use this site, buy from it, or submit any form on it.
2. Not medical advice
Everything on this site — the guides, the videos, the programs, anything Paris says — is general fitness information and education. It is not medical advice, diagnosis, or treatment. Paris Wright is a personal trainer, not a doctor, physical therapist, or registered dietitian.
Talk to your physician before starting any exercise or nutrition program, especially if you are pregnant, injured, recovering from surgery, taking medication, or managing any medical condition. If something hurts, stop. If you think you are having a medical emergency, call 911.
Exercise carries a risk of injury. You take that risk on yourself when you follow anything you get from us.
3. Acceptable use
Please do not copy, resell, share, republish or redistribute our guides, videos or site content; share your login; use the site to break the law, harass anyone, or post anything abusive or defamatory; scrape, crawl or bulk-download the site; upload malware or try to gain unauthorised access; impersonate anyone or use a false identity at checkout; or use our content to train an AI model or build a competing product.
We can suspend or cut off access if you do any of these.
4. Intellectual property
Ours stays ours. The guides, videos, programs, photographs, text, logos, the Barbells and Bows name and the design of this site are owned by Barbells and Bows LLC and protected by copyright and trademark law.
What you get when you buy: a personal, non-exclusive, non-transferable licence to use it yourself. Download it, print a copy for your own use, follow it.
What you do not get: the right to resell it, give it away, post it online, share it in a group chat or file-sharing site, use it with your own clients, or build a product from it. If you are a trainer who wants to use our material with clients, email us — we are happy to talk about licensing.
Yours stays yours. Anything you send us remains yours. You give us permission to use it only as needed to provide our services, and for anything public-facing only with your separate written permission.
5. Links and third-party services
Our site relies on services we do not control: Squarespace, Stripe, Trainerize, and social platforms. When you use those you are also agreeing to their terms, and we are not responsible for how they operate or whether they stay available. A link to another site is not an endorsement.
6. The site is provided as is
We work to keep the site accurate and available but we do not guarantee it will be uninterrupted, error-free or secure. To the fullest extent the law allows we disclaim all warranties, express or implied.
We do not promise results. Fitness outcomes depend on effort, consistency, health, sleep, nutrition and a dozen things we do not control. Nothing on this site is a guarantee of any specific result.
7. Limitation of liability
To the fullest extent Arizona law allows: we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or data. Our total liability for any claim is capped at the amount you actually paid us in the 12 months before the claim arose, or $100 if you have not paid us anything.
Nothing here limits liability the law does not allow us to limit — including for fraud, or for death or personal injury caused by our own gross negligence or wilful misconduct. Some states do not allow certain limitations, so parts of this may not apply to you.
8. Indemnity
If your misuse of the site or breach of these terms causes a claim against us, you agree to cover our reasonable costs of dealing with it.
9. Changes
We may update these terms. The new version goes up here with a new date and applies from the day it is posted. Material changes will be flagged on the site.
10. Governing law
These terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. Any dispute goes to the state or federal courts in Maricopa County, Arizona.
Before anyone files anything, please email us. Most problems are solvable in one conversation.
11. Odds and ends
If a court finds part of these terms unenforceable, the rest still stands. If we do not enforce something immediately, we have not given up the right to enforce it later. These terms, plus the Privacy Policy and the Refund and Returns Policy, are the whole agreement between us about the website.
12. Contact
Barbells and Bows LLC · parisnoir@barbells-and-bows.com · (480) 463-4298 · 2012 N Scottsdale Rd, Scottsdale, AZ 85257